Last Updated: April 2026
This Shipping Policy outlines how HLE TRENDS LTD (“we”, “our”, “us”) processes and delivers orders placed on hletrends.shop.
Company Name: HLE TRENDS LTD
Registered Address: 18 Albany Road, Gillingham, United Kingdom, ME7 4HS
Email: payment@hletrends.shop
Phone: +44 7477 196799
Please note that in rare cases, customs duties or import taxes may apply depending on your country, and these are the responsibility of the customer.
Delivery times vary depending on your location:
Please note that delivery times are estimates and may be affected by factors beyond our control such as customs delays, carrier issues, or peak seasons.
If you do not receive tracking information, please contact us.
We work with reliable international shipping partners to ensure safe and timely delivery. The specific carrier used may vary depending on your location.
Please ensure that your shipping address is accurate and complete.
If your order is delayed or appears to be lost:
If your package arrives damaged:
We will arrange a replacement or refund at no additional cost.
If you experience any delivery issues, please contact our support team. We are committed to resolving problems quickly and efficiently.
Our operating hours are:
We aim to respond to all inquiries within 24 hours during business days.
We reserve the right to update this Shipping Policy at any time. Changes will take effect immediately upon being posted on this page.
If you have any questions about shipping, please contact us:
Email: payment@hletrends.shop
Phone: +44 7477 196799
Address: 18 Albany Road, Gillingham, United Kingdom, ME7 4HS