This Shipping Policy outlines how HLE TRENDS LTD (“we”, “our”, “us”) processes and delivers orders placed on hletrends.shop.
1. Company Information
Company Name: HLE TRENDS LTD Registered Address: 18 Albany Road, Gillingham, United Kingdom, ME7 4HS Email:payment@hletrends.shop Phone: +44 7477 196799
2. Order Processing Time
All orders are processed within 48 hours (excluding weekends and public holidays)
Orders placed after business hours will be processed on the next working day
You will receive an email confirmation once your order has been successfully placed
3. Shipping Cost
We offer free shipping on all orders worldwide
There are no hidden fees charged by us
Please note that in rare cases, customs duties or import taxes may apply depending on your country, and these are the responsibility of the customer.
4. Estimated Delivery Time
Delivery times vary depending on your location:
United Kingdom: 5–10 business days
Europe: 5–12 business days
International: 7–15 business days
Please note that delivery times are estimates and may be affected by factors beyond our control such as customs delays, carrier issues, or peak seasons.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email
You can use this tracking number to monitor your shipment status
If you do not receive tracking information, please contact us.
6. Shipping Carriers
We work with reliable international shipping partners to ensure safe and timely delivery. The specific carrier used may vary depending on your location.
7. Incorrect Address
Please ensure that your shipping address is accurate and complete.
We are not responsible for orders shipped to incorrect addresses provided by the customer
