Welcome to HLE TRENDS LTD (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hletrends.shop.
If you have any questions or concerns about this policy or our practices, please contact us at payment@hletrends.shop.
We may collect personal information that you voluntarily provide to us when you:
Place an order
Contact us via email
Subscribe to updates or promotions
Personal Data may include:
Full name
Shipping and billing address
Email address
Phone number
Payment details (processed securely via third-party providers)
We may also automatically collect certain information when you visit our website, such as:
IP address
Browser type
Device information
Usage data (pages visited, time spent, etc.)
3. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders (including shipping within 48 hours)
To provide customer support and respond within 24 hours
To manage payments securely
To improve our website and services
To prevent fraudulent transactions
To comply with legal obligations
4. Payment Processing
All payments are processed securely through trusted third-party payment providers. We do not store your full payment details on our servers. These providers comply with strict security standards such as PCI-DSS.
Our products include women’s clothing such as T-shirts, jackets, pants, dresses, sweaters, and cardigans, primarily made from materials like cotton and polyester.
We are committed to ethical practices and do not use any animal fur or animal-derived materials in our products.
7. Sharing Your Information
We do not sell your personal data. We may share your information only with:
Payment processors
Shipping and logistics partners
Legal authorities if required by law
All third parties are required to protect your data and use it only for specified purposes.
8. Data Retention
We retain your personal data only as long as necessary to:
Fulfill your orders
Comply with legal and tax obligations
Resolve disputes
9. Your Rights
Depending on your location (including UK and EU), you have the right to:
We implement appropriate technical and organizational security measures to protect your personal data. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
11. Cookies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Remember your preferences
You can control cookies through your browser settings.
12. Working Hours & Support
Our business hours are:
Monday to Friday: 09:00 – 18:00 (UK time)
Saturday & Sunday: Closed
We aim to respond to all inquiries within 24 hours during business days.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
